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U.S. Citizen Services

Security Message for U.S. Citizens


U.S. Embassy Reykjavik, Iceland

Security Message for U.S. Citizens:  Continued Security Awareness

November 15, 2015


In the wake of the terrorist attacks in Paris on November 13, the U.S. Embassy in Reykjavik reminds U.S. citizens in Iceland to review the Worldwide Caution, which provides information on the continuing threat of terrorist actions and violence against U.S. citizens and interests throughout the world, including Europe.

Recent terrorist attacks, whether by those affiliated with terrorist entities, copycats, or individual perpetrators, serve as a reminder that U.S. citizens need to maintain a high level of vigilance and take appropriate steps to increase their security awareness.

For further information:

  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).

Special Announcement: Consular Fees to Change

Effective September 26, 2015 the Department of State is lowering the passport book application fee by $20 and raising the passport book security surcharge (enhanced border security fee) by $20 to more accurately reflect the cost of each aspect of the passport book service. The amount paid by the customer for a passport book will not change.

In addition, effective November 9, 2015, the Department of State will adjust the processing fee for a Certificate of Loss of Nationality to all U.S. nationals seeking to document relinquishment of nationality. All such U.S. nationals will pay a $2,350 processing fee.

The proposed fee changes have been published in the Federal Register. To view the interim final rule, visit and search for RIN 1400-AD71. Comments will be accepted until November 9, 2015. At that time, the Department will consider the public comments, and the published final rule will include the Department’s response to relevant comments received. To email a comment click here, be sure to include the RIN (1400-AD71) in the subject line of your message.

General Information

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U.S. Embassy Iceland American Citizen Services

The American Citizen Services (ACS) Unit of the U.S. Embassy Reykjavik provides a wide range of services to U.S. citizens visiting or residing in Iceland.  The ACS Unit issues passports, registers U.S. citizens arrested in Iceland and to the families of Americans who pass away in our consular district.

Emergency in Iceland

For emergencies involving an American citizen in Iceland please call the American Citizen Services Unit at +354-595-2200 Monday through Friday between 8:00 and 17:00.  For emergencies outside of regular business hours please contact the Embassy duty officer at +354-595-2248 (dial 011 first if calling from the U.S.)

You may also come to the Embassy anytime during our working hours (8:00 to 17:00 Monday through Friday) if you are an American citizen with an emergency.  The Embassy is located at Laufásvegur 21, 101 Reykjavik.

Non-Emergency Contact

For non-emergency matters American citizens are welcome to email the U.S. Embassy in Reykjavik anytime at  You will receive a response to your message within two business days.  You may also reach the ACS Unit by phone between our public phone hours of 14:00 and 16:00 Monday to Friday at +354-595-2200.

Looking for More Information

Please visit for many useful tips and advice for American citizens traveling or living abroad.

The State Department’s Consular Information Sheet with information for visitors to Iceland has been updated.  See the full document here.

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