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Emergency Contact

In case of an emergency

American citizens visiting or residing in Iceland should note that the emergency number for the Icelandic police, rescue, and fire departments is 1-1-2.

If you are an American citizen in Iceland in need of emergency assistance outside of regular business hours (including weekends and holidays), please call the Embassy duty officer at [011] 354-693-9207.

If you are an American citizen in Iceland in need of emergency assistance during regular business hours (8:00 a.m.-5:00 p.m.), please call the Embassy main number at [011] 354-562-9100 and ask the operator to connect you to the American Citizen Services Unit. 

For non-emergency services such as passport renewals/replacements, please view this website.  For non-emergency services, including visa appointments and ESTA questions, please see our website for all information

Call Center

The U.S. Department of State has a call center that provides information on worldwide situations that may affect American citizens. The Call Center also provides general information.

Operators are available Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern time and 24 hours a day during crisis situations.

From overseas: 001-202-501-4444 (Toll call)
In the U.S.: 1-888-407-4747